Who Are We?

At Charlie’s Plan Factory, we are first and foremost DIY enthusiasts. But beyond our love for creation, the confidentiality of our visitors is an absolute priority. Here are the fundamental principles that guide our approach:

  • We place great importance on the personal information you choose to entrust to us and on the information we collect as part of our services.
  • We only retain your personal information for as long as necessary to provide you with our services or if we have a legitimate reason to keep it.
  • We make every effort to allow you to easily control your website information: whether it is public, private, indexed by search engines, or permanently deleted.
  • Our goal is total transparency regarding how we collect, use, and share your personal data.

This detailed privacy policy below precisely explains the types of personal information our website receives and collects, as well as how we use it.

Content Publication (Comments, Reviews, etc.)

When you choose to post a comment or a review on our site, we collect certain information to ensure these sections function correctly and to prevent spam. This includes:

  • The data you enter directly into the comment form.
  • Your IP address and browser user agent. These help us detect and block unwanted comments.

For Profile Photos (Gravatar)

An anonymized version of your email address (called a “hash”) may be sent to the Gravatar service. This checks if you’re already using their service. You can view Gravatar’s privacy policy directly on their website. If your comment is approved, your Gravatar profile picture will be publicly visible next to your comment.

Newsletter

If you choose to subscribe to our newsletter, we collect your email address for one purpose: to send you our news. Your address will never be made public or shared with third parties.

Here are more details on our practices:

  • Data collected: Your email address, as well as your first and last name.
  • Purpose: This information is used exclusively for sending you the newsletter you requested.
  • Storage duration: We keep your data as long as you are subscribed to our newsletter and have not unsubscribed.
  • Unsubscribe: You’re free to unsubscribe at any time. An unsubscribe link is always included at the bottom of each newsletter. As soon as you unsubscribe, your address is removed from our mailing list. You can also send us an email at privacy@charlieplansfactory.com to request to unsubscribe.

Media

If you upload images to our site, it’s best to avoid those that contain embedded location data (like EXIF GPS data). The reason is simple: site visitors could potentially download these images and access that location information.

Cookies

Our site uses cookies. These small files allow us to store information to enhance your experience. They help us to:

  • Remember your Browse preferences.
  • Record specific information about the pages you visit.
  • Customize site content based on your browser type or other information your browser provides us.

Embedded Content from Other Websites

It’s possible that some articles on our site include embedded content (such as videos, images, or articles) from other platforms. When you interact with this type of content, it behaves exactly as if you were visiting the originating site directly.

Please note that these external sites may:

  • Collect data about you.
  • Use their own cookies.
  • Embed third-party tracking tools.
  • Monitor your interactions with this embedded content, especially if you have an account on that site and are logged in.

External Links

Our website contains links that redirect to other external sites. We want to inform you that we are not responsible for the content or privacy practices of these third-party platforms.

We encourage you to be vigilant when you leave our site. Take the time to read the privacy statements of any other website that may collect your personally identifiable information.

Log Files

Like most websites, ours uses log files. These files help us understand how our site is used. The information they contain includes your IP address, the type of browser you’re using, your Internet Service Provider, the date and time of your visit, and the pages you view. This data helps us analyze trends, administer the site, and gather demographic information. Rest assured, this information is never linked to personally identifiable data.

Please note that our web host provider may also use their own log files, over which we have no direct control.

Please be aware that our website host provider may also use log files over which we have no control.

Analytics Tools

We use Google Analytics to better understand our visitors’ habits. This tool collects information about your visits and can link it with data from your Google account if you’re signed in and have agreed to this association. This Google data might include your location, search history, YouTube history, and data from Google’s partner sites. The goal is to provide us with aggregated, anonymized analyses of our users’ behavior across different devices.

By using these features, you acknowledge your agreement with Google’s advertising features policy. You also understand that you have the necessary privacy information and rights for such an association, and you can review or delete this data via Google’s “My Activity” tool.

Security

While no online service can guarantee 100% security, we make every effort to protect your information from unauthorized access, use, alteration, or destruction. We take reasonable steps to achieve this and constantly monitor our services to detect potential vulnerabilities and attacks.

Encryption

All traffic information on our website, including credit card numbers, is encrypted with the latest version of the TLS (Transport Layer Security) protocol. TLS is an improved version of the SSL (Secure Sockets Layer) protocol, ensuring enhanced security for your data.

Payment

For your payment transactions, we use the secure services of Stripe and PayPal. You can view their respective privacy policies by clicking the following links: PayPal Privacy Policy and Stripe Privacy Policy.

To comply with accounting and legal requirements, data related to financial transactions is retained within the PayPal and Stripe systems.

Changes to This Privacy Policy

The content of this privacy statement may be modified at any time, at our discretion. We encourage you to consult it regularly.

Contact Us

If you have any questions regarding our privacy policy, please don’t hesitate to send us an email at privacy@charlieplansfactory.com.